Privacy Policy of MetaMinder Software Limited
Revised and effective as of 01 September 2024
This Website collects some Personal Data from its Users.
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Owner and Data Controller
MetaMinder - UAE, Dubai, Dubai International Financial Centre, Gate District Precinct Building 04, Unit GD-PB-04-06-OF-13 Level 6
Owner contact email: info@metaminder.com
Your privacy matters to Us, and We want to be transparent regarding how We use the information You share. Please take the time to get to know Our practices outlined herein. If You have any questions, please email Us at support@metaminder.com
This Privacy Policy explains:
- What information We collect and why We collect it.
- How We use that information.
- Your data and privacy rights
Overview
This Privacy Policy (“Policy”) for MetaMinder Software Limited ("Company," "We," "Us," or "Our") hereby notifies You, whether personally or on behalf of an entity (“You”), when, how, and why We might collect, store, use, and/or share (collectively, "Process") Your information when You:
- Visit Our website at https://metaminder.com/, or any other website(s) of ours that link to this Policy;
- Use or visit any other websites, domains, sub-domains, application programming interfaces (“APIs”), bots, frameworks, development environments, templates, documentation, configurations, mobile websites, or mobile applications (collectively, the “Services”) that We develop, manage, operate, or otherwise make available;
- Engage with Us in other related ways, including any sales, marketing, online communications, or events.
Your Choice
By providing personal information to Us in the course of Your use of Our Services, You consent to Us collecting, holding, using, and disclosing Your personal information in accordance with this Privacy Policy.
1. Purpose for Collecting Information
We collect and process Your information to provide, improve, and administer Our Services, communicate with You, for security and fraud prevention, and to comply with applicable laws. We may also process Your information for additional purposes with Your consent.
2. Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Tracker; Usage Data; email address; phone number; device information; first name; last name; country.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
3. Other Types of Information You Share
Communications with Us: When You inquire about Our Services, subscribe to Our updates, register for Our newsletter, sign up for receiving promotional materials or gifts, or otherwise communicate with Us, We may collect personal information such as Your email address, phone number, or mailing address.
Feedback Surveys: We may invite You to give feedback on Our services. If You choose to give Us feedback, You may be asked to provide certain information, which may include personal information.
Events and Webinars: We may host webinars, online events, and other virtual gatherings where We collect personal information from individuals who interact with or express an interest in the Services. If You provide Us with any information at one of these events, We will use it for the purposes for which it was collected.
Business Development and Strategic Partnerships: We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
4. What We Do with the Information We Collect
Information which We collect helps Us provide Our Services, improve Our services, notify users about changes, facilitate participation in interactive community features, provide customer support, process payments, gain valuable insight regarding how to offer the best products possible, and comply with legal obligations.
We may use the information We collect, including Your personal information and transaction information, for the following purposes:
-To provide internal and service-related maintenance, protection, improvements, and personalization to Our Services; to develop new features; and to protect the rights, property, or safety of Our users.
-To communicate with Course Editors to provide information We think may be useful or relevant to You (including communicating with You about billing, account management services and administrative matters, delivering customer support and sending You updates on actions Your Learners take on Your courses).
-To monitor and analyze trends, usage, and activities in connection with Our services (e.g. how many courses You have created or Your preferred method of sharing content.).
-To improve Your user experience and the overall quality of Our services via cookies and other technologies.
-To investigate and prevent fraudulent transactions, unauthorized access to or use of Our Services, and other illegal or unusual activities.
-To help solve any issues with Our Services, We may keep a record of customer service-related requests and may use Your email address to keep You informed about upcoming changes or improvements.
-Тo enforce Our Privacy Policy and Terms of Service and as otherwise stated in this Privacy Policy.
Important Note:
We do not control and are not responsible for the processing by Course Editors of personal information submitted by Learners. Learners provide personal information to Course Editors via the Services at their own risk. LEARNERS SHOULD BE ADVISED THAT INFORMATION PROVIDED IN THE COURSE OF THEIR USE OF THE SERVICES MAY BECOME AVAILABLE TO COURSE EDITORS. WE DO NOT MAKE ANY REPRESENTATIONS REGARDING AND ARE NOT RESPONSIBLE FOR COURSE EDITORS’ USE OF SUCH LEARNER INFORMATION.
5. Retention of Your Information
We will only keep Your personal information for as long as it is necessary for the purposes set out in this Policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymize such information or, if this is not possible, then We will securely store Your personal information and isolate it from any further processing until deletion is possible.
We retain personal information for the length of time necessary to provide You with Our services and to achieve other purposes outlined in this Privacy Policy. You can always request that We stop processing or delete Your personal information by emailing support@metaminder.com. However, We may be required to keep some of Your information for certain periods of time to comply with legal regulations.
We may also need to retain certain personal information after We cease providing You with products or services to enforce Our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping.
When We no longer require Your information, We will ensure that Your information is destroyed or deidentified.
6. How We Share Your Information
We may need, from time to time, to share Your information in specific situations and with specific third parties as necessary to analyze the effectiveness of and improve Our Services. We never share any sensitive personal information or personally identifiable data with other parties. Instances in which We may need to share Your information with specific third parties include: sharing information during business transfers; with affiliates or investors; and with service providers pursuant to a written contract. YOUR COURSE CONTENT, UPLOADED MATERIALS, AND INFORMATION REGARDING LEARNERS IS NEVER SHARED WITH THIRD PARTIES.
We will never sell your information and will only share information with third parties in cases for which one of the following circumstances apply:
-We may ask for Your consent to share information such as Your use of Our services, Your company logo, or other identifying information with third parties. In such cases, We will only share Your information pursuant to the circumstances for which We have obtained Your consent.
-We may share Your information with service providers which support Our services for, inter alia, the following purposes: internet technology; data management; web hosting; maintenance; cybersecurity; project management tools; email or messaging platforms; payment systems; data analytics platforms; and finance and expense tracking systems. In each case, We have agreed to a written contract with such service providers which limits their use of Your information and ensures that Your information is protected by commercially reasonable data security practices. We may also share Your information with certain technology service providers for product-related features which You may elect to use in our Services.
-Legal obligations
We may share Your information if required by law, regulation, or as part of any judicial, regulatory, or legal process. This may include Our disclosure of Your information to Our legal counsel and investors so that We may enforce Our policies and protect Our legal rights. If a regulatory body or law enforcement agency makes a valid and legal request for Your information, We may disclose certain information as permitted by and pursuant to applicable laws.
-Aggregation of information
We may from time to time share information in aggregated and anonymized forms with Our business partners, service providers, investors, insurers, industry groups, and other affiliates in order to show general trends about the use of Our services. In all such cases, individual users shall not be identified or identifiable and Your sensitive and personally identifiable information shall not be shared.
7. Data Security
We have implemented strong measures to secure the information We collect and store about You, and We strive to protect Your personal data from unauthorized access, alteration, disclosure, or destruction. Our technical and organizational security measures are appropriate and commercially reasonable to accomplish the protection of the security of any information which We Process. At all times, We strive to protect Your personal data from unauthorized access, alteration, disclosure, or destruction. Our privacy and security practices are regularly reviewed and audited to ensure
compliance with current regulations.
However, despite Our safeguards and best efforts to secure Your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat Our security protocols and improperly collect, access, steal, or modify Your information. Although We will do Our best to protect Your personal information, transmission of personal information to and from Our Services is at Your own risk. In all cases, You should only access the Services within a secure environment. In cases in which an unauthorized third party improperly accesses Your information, We may attempt to make commercially reasonable best efforts to promptly inform You and to remedy the breach as soon as practicable. By using the Services or providing personal information to Us, You agree that We may communicate with You electronically regarding security, privacy, and administrative issues relating to Your access to and use of the Services.
8. Your Privacy Rights
In some regions (like the EEA, UK, and Canada), You have certain rights under applicable data protection laws. These may include the right:
- To request access and obtain a copy of Your personal information,
- To request rectification or erasure;
- If applicable, to data portability.
In certain circumstances, You may also have the right to object to the Processing of Your personal information. You can make such a request by contacting Us by using the contact details provided in the CONTACT US section or emailing us at support@metaminder.com.
We will consider and act upon any request in accordance with applicable data protection laws. If You are located in the EEA or UK and You believe We are unlawfully Processing Your personal information, You also have the right to complain to Your local data protection supervisory authority.
Withdrawing Your consent: If We are relying on Your consent to Process Your personal information, which may be express and/or implied consent depending on the applicable law, You have the right to withdraw Your consent at any time. You can withdraw Your consent at any time by contacting Us by using the contact details provided in the CONTACT US section, emailing us at support@metaminder.com.
However, please note that this will not affect the lawfulness of the Processing before its withdrawal nor, when applicable law allows, will it affect the Processing of Your personal information conducted in reliance on lawful Processing grounds other than consent.
Account Information
We strive to maintain the accuracy of Your information and rely on You to help Us keep Your data up-to-date. If You would at any time like to review or change the information in Your account or terminate Your account, You can contact us using the contact information provided.
Upon Your request to terminate Your account, We will deactivate or delete Your account and information from Our active databases. However, We may retain some information in Our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce Our legal terms, and/or comply with applicable legal requirements.
Cookies and similar technologies
Most Web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features or services of Our Services.
If You have questions or comments about Your privacy rights, You may reach out using the contact details provided in the CONTACT US section, emailing at support@metaminder.com.
9. Children’s Privacy
Our Services are not designed or marketed towards, nor intended to be used by, individuals determined to be minors. If We discover that a child under the age of 18 has provided Us with any information or has an account on the Services, We will immediately remove that information from Our servers and delete the child’s user account. If You learn that Your child has provided personal information to Us without Your consent, You may contact Us by e-mail at support@metaminder.com to request the deletion of Your child’s information. We urge parents and guardians to monitor and guide their children's online activity and are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws and regulations concerning children and the internet.
10. Changes to This Privacy Policy
We may update this Policy from time to time. The updated version will be indicated by an updated "Revised" date at the beginning of the Policy and the updated version will be effective as soon as it is accessible. If We make material changes to this Policy, We may notify You either by prominently posting a notice of such changes or by directly sending You an electronic or physical communication. We encourage You to review this Policy frequently to be informed of how We are protecting Your information. You understand and agree that You will be deemed to have accepted the updated Privacy Policy if You continue to use the Services after the new Privacy Policy takes effect.
Cookies Policy
Cookies Definition
The term cookie or more formally known as HTTP cookie refers to a text file that holds important website information. Cookies are automatically transferred to a computer once a link to a website is clicked. While they have the same trait as computer viruses, cookies do not cause malicious software activities to computers or any other device. This packet of data is then kept in a folder inside the web browser to track computer algorithms.
The Need for Cookies
Cookies bear lasting significance in optimizing and scaling websites’ performance. Their main purpose is to compile a device’s history and activity with an objective of providing substantial, interesting, and relevant results. While the use of such puts privacy in question, they are more of an advantage as they fully automate systems for ease of use. For example, individuals do not have to go through a taxing work of filling up a document since cookies determine language, location, and region.
Our Cookies
Session Cookies
With the help of Session Cookies, accounts are devoid of possible reset or erasure. These only scan authorization-related information and are only fleeting insofar that these will be erased as time passes by or once the browser is closed.
Persistent Cookies
This specific type of cookie identifies a computer’s region, native language, and any other rectification made to a website’s settings. More so, it archives all notifications that the computer had received and closed.
Third Party Cookies
These files hold information about a computer’s overall trajectory on a website. Third Party Cookies are used for analysis in order for developers to improve user experience. While websites cannot control these, users are able to register and comment with ease and great convenience.
Contact Us
If you have any questions or concerns about this Privacy Policy, please email us at privacy@metaminder.com or write to us at:
MetaMinder
101 6th Ave New York, NY 10013
ATTN: Legal
The data controller of your personal information is MetaMinder, LLC.
